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Narratively and concisely describe how the qualifications of each requirement element.
Include how the nurse had advanced/improved nursing practice in the Emergency Room as a result in
participating in each activity.
Identify the need or problem
Literature review
Implementation/ Action Plan
Outcomes/ Evaluation
–EDCAHPS question “Care within 30 minutes of ER arrival
–EDCAHPS were 72.57. The 50th percentile were 83.8
(unable to evaluate EDCAHPS score at this time due to COVID suspension) The CAHPS picked back up in
July and we will be able to review at the end of August. I plan to continue to implement these.
–Implemented a Tracking My Care Card that starts with registration, triage, provider, labratory and radiology.
We began with trial bases having each department sign off and have now gone live with all patients to be
responsible for their tracking of their care.
–Education based for patients to understand their care and who is seeing them.
–On the card has a customer service number for patients to contact and also “mychart” access so they can
review their results at home.
Sample Solution
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