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In this discussion, you will identify a specific process and how a business would go about deciding how to
improve that process, who should be involved, what should be considered, and what steps should be taken to
be able to analyze the current process and plan for improvement. You will be expected to read the discussion
topic and provide substantive postings that add value to the discussion, respond to other students, incorporate
relevant research appropriately, and demonstrate your understanding of the concepts.
In the Week 3 Content, we cover Business Processes, including Process Improvement through streamlining
and re-engineering, and process modeling of both the As-Is and the To-Be processes. Read that content
before responding to this discussion.
Group 3: Drawing from your own experience, select a process (a set of specified steps to accomplish a task)
used at your place of work or in your interaction with a business that you would like to see improved and briefly
describe the process. Be sure you have identified a specific process rather than a general business problem or
area.
1) Explain why you picked that process.
2) Explain the steps you might take to analyze how to improve the process.
3) Who should be involved with you?
4) What are some of the questions you should ask about the current process?
5) How will you know if the process was actually improved?
Sample Solution
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