COM 425 Week 4 Quiz

Question 1.

Question :

A proponent of the systems principle of equifinality would say social systems need to be __________.

			[removed]equivalent
			[removed]stable
			[removed]unpredictable
			[removed]adaptive

Question 2.

Question :

Which of the following is an example of a slack resource?

			[removed]money not tied to any particular project or need.
			[removed]lazy or unmotivated workers.
			[removed]computers meant only for a specific project.
			[removed]personnel who are unavailable to develop innovation interventions.

Question 3.

Question :

Which of the following is NOT an example of a technology-mediated communication channel?

			[removed]video-phone
			[removed]fax machine
			[removed]pamphlet
			[removed]laptop

Question 4.

Question :

A(n) __________ is a specialized in-house computer system that provides employees with access to organizational support and information.

			[removed]discussion board
			[removed]blog
			[removed]internet
			[removed]intranet

Question 5.

Question :

Message chunking is best described as

			[removed]using long continuous blocks of text.
			[removed]providing information in short bulleted sections.
			[removed]maximizing information overload for users.
			[removed]chopping up messages to protect their security.

Question 6.

Question :

The author states that the plain language movement encourages writing text at a basic reading level, which is considered no higher than

			[removed]fourth grade.
			[removed]sixth grade.
			[removed]eighth grade.
			[removed]ninth grade.

Question 7.

Question :

All of the following are traditional low-tech communication methods EXCEPT

			[removed]letters.
			[removed]manuals.
			[removed]billboards.
			[removed]texting.

Question 8.

Question :

The major reason that output measures are popular assessments of an organization’s effectiveness is that they are __________ and __________.

			[removed]measurable; internal
			[removed]observable; ambiguous
			[removed]observable; quantifiable
			[removed]changeable; measurable

Question 9.

Question :

Tom’s client orders nine software application licenses—instead of the usual ten—and two online services that are not on Tom’s price list. Tom clarifies the order with his client; discusses pricing with his boss; offers a discount to his client; and adjusts the final invoice. This process illustrates the principle of

			[removed]triple interact.
			[removed]requisite variety.
			[removed]complexity.
			[removed]equivocality.

Question 10.

Question :

Most organizations tend to put a great emphasis and focus on promoting

			[removed]organizational order and stability.
			[removed]innovation.
			[removed]change in the hierarchy.
			[removed]organizational responsiveness and adaptation.

COM 425 Week 4 Quiz

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