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In a 750‐1,200 word paper, describe the scenario involving Mike, the lab technician, and answer the following questions:
What were the consequences of a failure to report?
What impact did his decision have on patient safety, on the risk for litigation, on the organization’s quality metrics, and on the workload of other hospital
departments?
As Mike’s manager, what will you do to address the issue with him and ensure other staff members do not repeat the same mistakes?
Sample Solution
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