Decision Making and Problem Solving

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1. Identify the problem. What are the other sub problems?
   a. Main problem: ……………………………………..
   b. Other problems:
2. Write the problem statement document?
3. Identify the Cause of the problem through 5 Why Technique
   a. Why-1
   b. Why-2
   c. Why-3
   d. Why-4
   e. Why-5
4. Gather information: What information should you gather that would be helpful to know before making a decision?
5. Consider the various choices of solution?
6. What are ethical issues in this case? How you can resolve these ethical issues?

Sample Solution

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