Assignment 1: Write a 700- to 1,050 word essay in which you do the following:
- Explain the importance of active listening in the workplace.
- Explain how supportive and defensive climates can improve relations in the workplace.
- Provide examples of the above.
Format your essay consistent with APA guidelines.
Assignment 2: Imagine you are a supervisor in a health care office and you want to address this topic with your employees.
Write a 350- to 700-word memo to your employees in which you do the following:
- Describe the principles of verbal and nonverbal communication.
- Provide examples of how verbal and nonverbal communication can improve relationships in the workplace.