Develop operational plan
The Great Ocean Road Hotel owner has decided to upgrade its small hotel in Lorne Victoria . The owner wishes to become more environmentally friendly by replacing old inefficient equipment and energy hungry appliances with more efficient ones in its guest rooms. They also want to renovate their swimming pool area as the fencing is in poor condition and there has been legislation changes that make it a liability. The pool needs to be emptied and resurfaced that will take 3 months and will be unusable during this time . The owner feels that this will be a good opportunity for the restaurant to be rebranded so it can specialise in local produce , this will require a new menu , new logos and some new suppliers.
The hotel is very busy over the summer and early autumn seasons with the shoulder season being late autumn and early spring . Winter is the low season and a good opportunity to perform the renovations . How much planning time is needed , what is the contingency plan and how can you ensure the upgrades are progressing as expected ? Management Assignment Help
As the manager you are to plan for this project , choose some equipment , acquire human resources, and monitor project so it goes as planned , ensuring legal compliance during this time .
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1. Write a brief proposal of the upgrades high lighting the advantages and possible problems that may be encountered . Highlight legal obligations .
2. Provide realistic running cost savings from new equipment . The hotel has between 20- 30 double guest rooms ( you choose ) provide purchasing and running cost information for new split system air conditioners and lights. The old air conditioners are 2-star 3kw units and the lights at 18 w fluorescent tubes, 4 in each room .
3. The swimming pool fences need to be replaced , research legal options , along with contractors to install fence and resurface the swimming pool . Provide a sustainable option for pool heating . Management Assignment Help
4. Source local sustainable suppliers, create new theme and logo for the restaurant
5. Utilise department heads to manage the project , chef , Food and beverage manager and Front office manager with you being the project manager . Give each department head a portfolio to manage and clearly outline their responsibilities in redevelopment along with their KPIs. Ensure you can rate their performance against their KPIs as you monitor the project .
6. Create an interactive Gannt chart that clearly shows departmental roles and allocates tasks to other staff and contractors as required. Each department must have 4-5 tasks that it is undertaking, each of these tasks will need to have multiple components ie planning , implementation and conclusion and the tasks must be monitored and rated as the progress against quality , time and budget . Ensure some tasks experienced problems and record these. Reports must be generated from these results
7. Write a conclusion to this project that outlines how the project was undertaken , the benefits and the problems encountered . How the project may have been handled differently . How the project will help the long-term prospects of the hotel . Management Assignment Help
