To complete the unit requirements safely and effectively, the individual must:
• Key features of emotional intelligence principles and strategies
• Key elements of the relationship between emotionally effective people and the attainment of business objectives
• Key strategies for communicating with a diverse workforce which has varying cultural expressions of emotion
• Key features of emotional intelligence in the context of building workplace relationships.
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ASSESSMENT INFORMATION FOR STUDENTS
Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements.
You are going to be assessed for:
• Your skills and knowledge using written and observation activities that apply to the workplace.
• Your ability to apply your learning.
• Your ability to recognise common principles and actively use these on the job. Management Assignment Help