In 175 words or more why is it important for IT to be clear on what are the ongoing baseline maintenance cost. Why do these O&M costs need to be distinguished from major enhancements and projects which are adding new features or capabilities.
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In 175 words or more why is it important for IT to be clear on what are the ongoing baseline maintenance cost. Why do these O&M costs need to be distinguished from major enhancements and projects which are adding new features or capabilities.