performance measurement system

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1. Provide a detailed report about the performance measurement system that has been implemented in your organisation.
2. What are the advantages and weaknesses of your existing PMS
3. Develop a balanced scorecard for your organization
4. Appraise which PMS may be useful for your organization and why?
   Consider answering the following questions in your paper when developing your BSC.
   a. Define the business
    What “business” is the organization/institution in?
    Is the business attractive?
   b. Identify the stakeholders
    Who are the key stakeholders?
    What are their characteristics and needs?
    What do they want—today? tomorrow?
   c. Identify the value created
    What value is the firm delivering to stakeholders?
   d. Analyze the environment
    What forces are at work or emerging in the external environment?
    Who are our competitors and what are they doing or preparing to do?
   e. Determine the source(s) of advantage
    Does the value created differentiate our firm from competitors?
    What “new forms” of value can be created to achieve an advantage over competitors?
    Is the advantage sustainable?
   f. Assess Capabilities
    What are our institution’s strengths and competencies?
    What are its resources?
    What competencies and resources does it need to develop in order to build an advantage?
   g. Assess Implications
    What are the implications of these responses:
    For your firm market?
    For your firm offering?

Sample Solution

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