Process Design

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1. Process Design
   a- Create the Design Specification of the selected process (e.g Booking Flight Process) by showing the following: Business Goals, Process Performance Objectives, Business Application, Data Resources, and Technology Platform.
   b- Create the logical design: what activities are performed
   c- Create the physical Design- how activities are performed
2. Process Performance Management
   Select 2 measurement methods and show how they can be applied to monitor and control the execution and tracking the results of the selected process in order to determine the effectiveness and efficiency of the selected processes

Sample Solution

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