Salesforce.com : Change Management

As this is the final term paper, what we are looking is how much you have learned out of this subject. What did change management impacted on you. To showcase your learning, Read the given case study on Salesforce and write a paper with your analysis, identifying the application of learnings. You are to analysis what worked and why applying the course learning, and should you see alternatives what could be done differently.

Read the case study and write analysis for each of the follwing change management concepts.

ALL your comments MUST be supported by course content:

(some material is attached for your references for the concepts below)

  1. Dealing with conflict
  2. Diagnosis resistance
  3. Creating team work
  4. Communicating change
  5. Leadership
  6. Conclusion: THIS IS THE MOST IMPORTANT PART OF THE PAPER. SHOW YOUR CRITICAL THINKING. I am especially looking for YOUR OWN conclusions and critical thinking about what you have learned from the question and your research.

Instructions: