Two critical decisions – Ace Star Tutors

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Select a Fortune 500 company that creates goods and/or service and select 2 of the 10 critical decisions of Operations Management from the textbook

Write a draft, select 2 critical decisions of operations management from the textbook
These are the critical decisions

Design of goods and services: What good or service should we offer? How should we design these products?
Managing quality How do we define the quality? Who is responsible for quality?
Process and capacity design What process and what capacity will these products require? What equipment and technology are necessary for these processes?
Location strategy Where should we put the facility? On what criteria should we base the location decision?
Layout strategy How should we arrange the facility? How large must the facility be to meet our plan?
Human resources and job design
How do we provide a reasonable work environment? How much can we expect our employees to produce?
Supply chain management Should we make or buy this component? Who should be our suppliers, and how can we integrate them into our strategy?
Inventory, material requirements planning, and JIT (just-in-time)
How much inventory of each item should we have? When do we reorder?
Intermediate and short-term scheduling
Are we better off keeping people on the payroll during slowdowns? Which job do we perform next?
Maintenance Who is responsible for maintenance?

Sample Solution

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