What should Linda do immediately to diffuse the situation?

Describe how the recent   and future technological changes in health records management has/will  impact career path as a health care professional. You may use  the AHIMA website as a resource (www.ahima.org).
July 3, 2018
Compare and contrast the requirements of the Occupational Safety and Health Administration (OSHA) to other common practices in a medical office. 
July 3, 2018

What should Linda do immediately to diffuse the situation?

Use of correct English, spelling and grammar is a must. Sources must be cited in APA format. Your response should be a minimum of four (4) double-spaced pages. Each part should be at a minimum 2 pages long.

 

Part B: For more than two years, medical assistant Linda Lewis had been employed by Drs. Norek and Klein, who are gerontologists. Also on staff are two registered nurses, a medical laboratory technician, and a medical social worker. The daughter of one of the doctor’s patients has just called the office. She is very distraught at the seemingly diminished capacity of her mother and insists on speaking to the doctor.

· What should Linda do immediately to diffuse the situation?

· Is this clearly a case when the call should be passed on to one of the registered nurses or the medical social worker?