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Using the strengths, weaknesses, opportunities, and threats (SWOT) analysis you did in Week 3, select an area of improvement in the healthcare setting. You will do an RCA for this area this week.
Tasks:
Visit the following link:
Determine-root-cause-5-whys
Read the introduction to RCA.
Read the RCA process.
Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
A diagram of the clinical or workflow process
A fishbone diagram of constraints
The steps for improvement, utilizing the five-whys tool
Suggested changes for making the improvement
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