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- What trends and opportunities was the banking industry in general, and ANZ in its home Australian market in particular, facing when ANZ began to implement the agile transformation in 2017?
- What were Elliott’s motivations to implement the agile transformation at ANZ? Why did the board of directors appoint him as CEO on January 1, 2016?
- What were the challenges to ANZ’s culture before Elliott became the CEO? Could the agile transformation address those challenges?
- By May 2019, when ANZ paused the rapid expansion of its agile transformation program, how effectively had ANZ implemented the program?
- Should ANZ scale up the agile transformation to the entire organization and outside of Australia? What should Elliott do to remove obstacles and deliver the transformation successfully?
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