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For Module 1 SLP, we will continue our research into why good organizations resist change. To this extent,
please visit the library, and find the following texts:
Iverson, L. (2010). The science of change management: The 7 phases of change & breaking through
resistance to change. [Books24x7 version]. Available in the Trident Online Library.
Davidson, Jeff. (2009). 5 ways to overcome resistance to change. [Books24x7 version]. Available in the Trident
Online Library.
Read the chapter titled “Resistance to Change” from Iverson (2010) The 7 Phases of Change and Breaking
through Resistance to Change. In this chapter, you will note several key barriers that cause organizations to
resist needed change. Namely, these are:
Lack of Knowledge or Skill
Physical or Resource restrictions
Negative Projections (Future or Past)
Discomfort
Fear of the Unknown
It is important to note the author’s emphasis that any one of these factors creates organization-wide resistance
to change.
After reading the chapter “Organization barriers to change,” respond to the following in a well-written, 3- to 4-
page paper to include 2 Scholarly Sources from the Required and Optional readings List:
Part One: Description
Think of an experience you had with an organization that failed to change when the change was needed.
Describe the change and explain why the organizational change you identify as needed. Describe what
negative consequences (or outcomes) resulted from the organization’s failure to enact the needed change.
What were the costs to the organization (e.g., poor employee morale, loss of customers, poor company image,
financial losses, etc.)?
Part Two: Application and Analysis
Apply Iverson’s (2010) perspective to demonstrate how lack of knowledge, physical or resource restrictions,
negative projections, discomfort, and fear of the unknown contributed to the resistance to change in this
organization. In other words, explain how Iverson helps us understand why the barrier you have selected
caused organization-wide resistance to needed change (keep in mind that we are focused on organization-wide, and not individual resistance to change).
Part Three: Solution and Recommendations
Finally, as a leader, what could you have done to avoid or minimize this resistance to change? Be specific and
be sure that your recommended actions target the barrier you identified in Part Two (e.g., lack of knowledge,
physical or resource restrictions, negative projections, discomfort, and fear of the unknown). See Davidson’s
(2009) “5 ways to overcome resistance to change” to help you “connect the dots” by making a clear argument
regarding how these specific recommendations would have helped the organization implement the needed
change without resistance. If the resistance to change is ongoing, what suggestions do you have for resolving
this problem going forward?
Sample Solution
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