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Michael Scott can seem like a non-idealistic boss at times, but some of his qualities make him an exceptional leader. Michael is enthusiastic, creative, quirky, approachable, compassionate, loyal, extroverted, caring, and an honest man. When Michael interacts with his employees, he always comes at them in a positive, caring and jokable manner. Sometimes his interactions are not always appropriate, but his intentions are good. Michael utilizes company meetings to encourage growth and development. During meetings, every employee actively participates. Michael listens to each of his employees and wants their input. He uses their input while making decisions. Michael doesn’t only encourage growth and development at work, but in their lives as well. An example would be when Jim confessed to Michael that he had feelings for Pam, even though she was engaged to someone else, Michael did not tell him to brush it off or to get over it, rather he told Jim to never give up on something if he truly wants it. He also encourages and supports his employees inside and outside of work. An example would be when Pam first, entered some pieces of art in an art show, no one from the office showed up to support her, except Michael. When he showed up, he expressed how impressed and proud he was of Pam. He even bought her artwork and hung it up in the office near his office to show her support.
Before Micahel was manager, he was the top sales person for the company. Having previous experience within the company and building relationships with customers, his employees received his respect. Michael always showed hospitality towards his customers, even when they decided to go with another company. An example would be when Micahel and Dwight delivered fruit baskets to customers to thank them for their previous years as reliable customers. Another way I think Micahel earned respect of his employees is that he loved his job, he loved his employees and loved the company.
Even though being a paper salesman seems like a boring job, Michael tried to make every day in the office interesting and fun. Employees never knew what was going to happen throughout the day which kept them on their toes. Michael tried to create an atmosphere in the office that represented an open loving family. Michael truly cared for his employees. When he was faced with the difficult task of having to fire an employee due to financial issues, Michael worked relentlessly trying to figure out how to fix the problem without firing anyone. When Jim was offered another job at a different branch, Michael fought to keep Jim. Good bosses need to recognize their employees’ worth, no matter what they bring to the table.-Michael Scott. Even though Jim left for a while, he eventually came back. When Jim ran into Micahel at a paper convention, Michael tried to throw a party, but no one showed up except for Jim. Even though Jim didnt work for Micahel anymore, Jim showed up because he cared about Michael. When Jim worked under Michael, he felt important, involved, and wanted. Michael recognized not just Jim, but all of his workers and made them feel what they did in the office was important.
My favorite quote from the show would have to be, “Granted, maybe this was not the best idea, but at least we care enough about our employees that we are willing to fight for them.” (Season 4, Episode 10)
When employees are shown respect, cared for, and known, their productivity levels progress. I think this is why Scranton’s, Dunder Mifflin, was the most successful location of all the Dunder Mifflins, because their employees felt valued.
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